Refund Policy

Refunds are available if:

1. PNR/Booking Code Errors: You are eligible for a full refund if the ticket provided has a PNR error. This includes cases where there is no PNR or the PNR is inactive/invalid at the time of issuance.
2. Accidental Duplicate Transactions: If you mistakenly purchase a duplicate order, simply let us know. We will cancel and fully refund the extra transaction.
3. Entry Rejection Protection: In the unlikely event that our ticket is not accepted for your visa application or airport check-in, we will cover you. Please submit the official rejection document/proof, and we will process your refund immediately.

Non-Refundable Cases:

1. Personal Schedule Changes: We cannot offer refunds if you change your mind or modify your travel itinerary voluntarily. However, we can convert your payment into credit for future orders or assist with date adjustments.
2. Expired Orders:s Once a ticket has passed its validity date, it is considered fully consumed and is no longer eligible for a refund. We strongly encourage the timely use of the service.
3. 7-Day Package ($7) Limitations: For customers subscribing to the $7 package (7-day validity), refunds are only applicable within 4 days of the purchase date. No refund claims will be accepted after this 4-day period has passed, and for other cases, claims must be made within 1 day.